Offers you value and experiences you’ll love

Privacy Notice

Privacy collection notice

CLIQIT is a trading name of Royal Automobile Club of Victoria (RACV) Limited ABN 44 004 060 833.

Protecting your privacy is important to CLIQIT (CLIQIT, ‘we’ ‘us’ and ‘our’). This notice explains how we collect, handle and safeguard your personal information when you participate in CLIQIT Rewards and sign up to use the Rewards Platform.

Purposes for which we collect your personal information

When you participate in CLIQIT Rewards, CLIQIT collects and uses your personal information in order to provide you with access to CLIQIT Rewards.

When you redeem rewards or make purchases through CLIQIT Rewards, we will collect information about the partners and brands you have interacted with or, in the case of purchases, the specific products you have purchased. We use this information to provide you with benefits and rewards, as well as to improve the CLIQIT Rewards experience and for data analytics purposes.

If you don’t provide us with the information we need, or if you provide us with incorrect or incomplete information, then we may not be able to provide access to CLIQIT Rewards.

Your information will either be collected directly from you when you sign up and use CLIQIT Rewards or may be passed through to the Rewards Platform on your behalf by a CLIQIT Affiliate.

Disclosure of your personal information

CLIQIT will share your information with anyone engaged by us or acting on our behalf in providing CLIQIT Rewards to you. This includes:

  • RACV’s technology provider who RACV engages to provide technology services associated with the Rewards Platform; and
  • Third party providers who provide you with the Product on terms and conditions agreed between you and provider.

CLIQIT will handle your information in accordance with our privacy charter, which you can view at

You can also refer to the privacy charter for further details about how you can request access to, or correction of the information we hold about you, how you can make a complaint about the handling of your personal information by us and how we will manage that complaint.

We have taken steps to ensure acceptable security arrangements are in place to protect your information.


Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on the website. Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies before accessing our website.

Direct marketing

We may use your personal information to tell you about other CLIQIT or RACV products and services, discounts, special offers, competitions and invitations to special events. If you do not wish to receive any marketing material from CLIQIT, you can withdraw your consent by using the unsubscribe function if you have received marketing material electronically.

How to contact us

Our privacy charter has up-to-date information about how you can get access to, and ask us to correct your personal information. It also explains how to lodge a complaint if you’re not happy with how we’ve managed your personal information.